Customer Success Lead & Key Account Management

Full time - Cologne, Germany

We are looking to enrich our international team with an experienced customer success professional with a strong background in Key Account Management! As the lead of our Customer Success team, you will be responsible for the strategy of the department as well as for the guidance and development of your team members. In your role as Key Account Manager your main goal will be the success of our top paying clients. Is it in your nature to continuously challenge and improve the status quo? Are you absolutely enthusiastic about communicating with clients and helping them get the most out of their user experience? It sparks your passion to find upsell potential and show clients the benefit of it? You also believe that a trustful relationship with your team as well as clients is key to an excellent product?

Then come and join us to tackle exciting challenges together!

Major Responsibilities

Your Skills And Experience

Perks Of Working At quintly

About quintly

quintly is a web-based tool that empowers brands, agencies, and media providers to use social media successfully. With a strong international footprint, quintly currently consists of a multicultural team that speaks about 15 languages and serves paying customers in over 60 countries.

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